Complaints Policy

St Bede’s welcomes comments from parents and carers of students in the school. We regard it as an opportunity to improve what we do as well as to resolve any misunderstandings.

Where an issue arises or an incident occurs which a parent considers a matter of concern or complaint, the school will attempt to resolve the matter in accordance with the procedure set out in this document.  The procedure is in three parts.  Part One is informal and it is hoped that all concerns and complaints can be resolved this way.   If this is not possible, Parts Two and Three allow for a formal process to be followed.

 Click here to download the Complaints Policy in full

 Click here to download the Complaints Form